This Privacy Policy explains how Shoeno (“we,” “us,” or “our”), owned and operated by JORKSON JADAN LLC, collects, uses, shares, and protects your personal information when you visit or make a purchase from our website shoeno.com. By using our website, you agree to the terms described in this Policy. If you do not agree, please refrain from using the site.

Please note that this Policy applies only to information collected through our website and not to data obtained from other sources or offline activities.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal and contact information:
Your name, username, address, phone number, and email address provided during account registration or checkout.

b. Payment information:
When making a purchase, you may be asked to provide your credit card or other payment details. You confirm that this information is accurate and that you are authorized to use the chosen payment method.

c. Technical information:
We automatically collect data such as your IP address, browser type, device information, and operating system to help us improve your browsing experience and website performance.

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or request a return, we understand that you consent to its use for that specific purpose.

If we request your information for a secondary purpose (such as marketing), we will either ask for your explicit consent or provide an option to decline.

2. How We Use Your Information

We process your personal data based on legitimate business interests, contractual obligations, your consent, or legal requirements. We use this information to:

  • Provide and manage access to Shoeno.com
  • Process and fulfill your orders
  • Handle payments and invoices
  • Communicate order updates, confirmations, and support notifications
  • Improve our website, services, and customer experience
  • Offer marketing promotions (with your consent)
  • Maintain account security and prevent fraudulent activity

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted third-party partners who help us operate our business, process payments, deliver products, or provide customer service - only to the extent necessary for them to perform their functions.

We may also disclose personal information when required by law, to enforce our policies, or to protect our rights, property, and safety.

4. Third-Party Services

Some third-party providers, such as payment gateways and logistics partners, collect and process information required to complete your transactions. We recommend reviewing their privacy policies to understand how they handle your data.

If a third-party service provider is located in another country, your information may be subject to the laws of that jurisdiction. For example, if your transaction is processed through a payment gateway in the United States, it may be subject to U.S. regulations.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. We encourage you to review the privacy statements of any external websites you visit.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

If you provide your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission is entirely secure, we follow PCI-DSS standards and widely accepted security practices to safeguard your data.

We do not share or sell customer data. The information you provide is used solely to process your orders, enhance your shopping experience, and communicate with you effectively.

6. Data Storage and Processing

Your data may be processed at our offices or by third-party service providers acting on our behalf. By submitting your personal information, you consent to such transfer and storage. We take reasonable steps to ensure that your privacy rights remain protected in accordance with this Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Once you close your account, your information will be securely deleted or anonymized.

8. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website performance.

Cookies are small files stored on your device that help us recognize returning visitors and understand site usage patterns. You can disable cookies in your browser settings, but doing so may affect website functionality.

We also use third-party cookies from providers such as Google, Meta, and other analytics or advertising platforms to personalize content, track engagement, and improve user experience.

9. Managing or Deleting Your Information

You may review, update, or delete your account information at any time by logging into your account settings or contacting us directly.

Upon receiving your request, we will deactivate or delete your account and remove your data from our active systems, except where retention is necessary for fraud prevention, legal compliance, or dispute resolution.

10. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on this page.

Depending on the significance of the update, we may notify you via email or a notice on our website. Your continued use of the website after such updates signifies your acceptance of the revised Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Company Name: JORKSON JADAN LLC
  • Contact Person: Jordan Jamal Jackson
  • Address: 511 W University Ave Apt 3, Champaign, IL 61820, USA
  • Email: contact@shoeno.com
  • Phone: (217) 356-4253

Our team is available to assist you and ensure that your privacy is respected and protected.